Shipping
Questions related to shipping
Is your order part of a GB or pre-order? Make sure to check out the product's page to see. We also have a 3-5 business day processing time for a...
Thu, 13 Aug, 2020 at 7:20 AM
We have a 3-5 business day processing time for all orders. Please allow for the full processing time to pass before sending a support email. Business days d...
Sat, 25 Jul, 2020 at 3:31 PM
For USPS First Class - 3-5 business days For USPS Priority - 2-3 business days For USPS First Class International - 3-5 weeks For USPS Priority Internationa...
Tue, 18 Aug, 2020 at 8:13 AM
The rates that are shown for shipping are the actual shipping costs pulled from USPS and Fedex. We have a highly discounted rate for our Fedex shipping, and...
Sat, 11 Jul, 2020 at 7:35 AM
Sorry, but we have to mark the value of the items exactly as how they were purchased. You are responsible for the import taxes and duties on your order. ...
Fri, 9 Aug, 2019 at 10:44 AM
Sometimes USPS accidentally marks something as delivered, when it was not. This will almost always work itself out within 5-7 business days. Please wait a...
Fri, 9 Aug, 2019 at 10:45 AM
Yes, any type of customs/import/VAT fees are to be paid by the customer. Please note that our Fedex services that say "With Taxes Included" now co...
Wed, 4 Dec, 2019 at 7:20 AM
Due to the COVID-19 pandemic, your order may arrive later than expected. The USPS and most other mail carriers are dealing with a backlog of mail and packa...
Mon, 26 Oct, 2020 at 10:29 AM
When you have the option for the shipping service Fedex with taxes included, it will include all charges and fees to have the product arrive to your door. T...
Mon, 21 Dec, 2020 at 9:54 PM