Yes, any type of customs/import/VAT fees are to be paid by the customer. Please note that our Fedex services that say "With Taxes Included" now contains the customs/import/VAT fees - and the customer will not have to pay anything additional to get their package. This helps with the speed of the shipping and import.
Standard Fedex shipping will still have the customer pay those fees once the package arrive.
Do I have to pay for customs/import fees?
Created by: Michael Sickler
Modified on: Wed, 4 Dec, 2019 at 7:20 AM
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